We are looking for the Front Desk Manager who reports directly to the Front Office Manager and is responsible for supervising the receptionists, operators and bell team.

• Minimum 1 year or more of experience in a similar role in a chain hotel
• Strong verbal and written communication skills in the English language
• University degree (Tourism and Hotel Management is preferable)
• Solid communication, problem solving, decision-making and interpersonal skills able to multi-task
• Excellent overall communication skills
• Strong knowledge of front office operations including cashier and reception
• The ability to work well in a team environment
• Professional appearance and demeanour
• Good at Opera PMS system
• Must be able to manage and work overnight shifts.